AU
AUwinClaim

Contact Us

Have questions about AUwinClaim? We're here to help. Get in touch with our support team.

Phone Support

Call us for immediate assistance

1800 AUWIN

(1800 289 464)

Email Support

Send us an email anytime

support@auwinclaim.com

Office Address

Visit us at our Sydney office

Level 13, Suite 1302/109

Pitt St, Sydney NSW 2000

Australia

Business Hours
Monday - Friday:9:00 AM - 6:00 PM
Saturday:10:00 AM - 4:00 PM
Sunday:Closed

All times AEDT

Send us a Message
Fill out the form below and we'll get back to you as soon as possible.

Note: For urgent account issues or responsible gaming support, please call us directly at 1800 AUWIN (1800 289 464). We typically respond to email inquiries within 24 hours during business days.

Frequently Asked Questions
Quick answers to common questions

How do I create an account?

Click the "Register" button on our homepage and follow the simple registration process. You'll need to verify your identity to comply with Australian regulations.

How long do withdrawals take?

Withdrawals are typically processed within 24-48 hours for verified accounts. Bank transfers may take 1-3 business days to appear in your account.

Is my information secure?

Yes, we use bank-level encryption and comply with all Australian data protection regulations. Your personal and financial information is fully protected.

What responsible gaming tools are available?

We offer deposit limits, time limits, self-exclusion options, and links to professional support services. Contact us to set up these tools.