Terms and Conditions
Last updated: January 30, 2025
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these terms and conditions then You may not access the Service.
Age Restrictions and Eligibility
You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that:
- You are at least 18 years of age
- You are a legal resident of Australia
- You have the legal capacity to enter into this agreement
- You will comply with all applicable laws and regulations
Account Registration
To access certain features of the Service, you must register for an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Keep your account credentials secure and confidential
- Accept responsibility for all activities under your account
Responsible Gaming
AUwinClaim is committed to promoting responsible gaming. By using our Service, you acknowledge that:
- Gaming should be for entertainment purposes only
- You should never gamble more than you can afford to lose
- You have access to responsible gaming tools and resources
- You can set deposit limits and self-exclusion periods
Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach the Terms.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.
Governing Law
The laws of New South Wales, Australia, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By email: legal@auwinclaim.com
- By phone: 1800 AUWIN (1800 289 464)
- By mail: Level 13, Suite 1302/109 Pitt St, Sydney NSW 2000, Australia